Banshee: The support inbox for founders running multiple products

Build the right thing

Vibe-coding ships apps. Conversations build businesses.

AI can scaffold a product in a weekend. It can't tell you what your customers actually need, and they won't open up to a bot. Banshee enables you to be the real human in every conversation, effortlessly, so every question you answer doubles as product research.

The founder tax

One app is cheap to run. A dozen buries you in subscriptions.

Run several products and the per-seat, per-brand bills multiply fast. Banshee keeps support for all of them in one place, and affordable.

The per-seat tax

Intercom runs multi-brand only on its Expert plan, about $132 / seat / month. Add a brand, add a bill.

The upgrade tax

Old SaaS gates every useful feature behind a higher tier. Live translation? Upgrade. Zoom the map? Upgrade. Death by a thousand tiers.

The workspace tax

Most tools make you spin up a separate account or workspace per product. More logins, more invoices, more chaos.

Multi-brand · included on Solo

Every product. One workspace.

Each product gets its own widget, channels, colors, logo, help center and email branding. They all live in one workspace, so you support everything you've shipped from a single login.

✓ Each product has its own widget, channels and branding
✓ A help center per product, on its own domain (help.yourbrand.com)
✓ Per-product email branding on transcripts and CSAT
✓ Conversations route by the topics you configure, into the inboxes you set up

Products · one workspace

Old World Rankings

Widget · Email · WhatsApp

Ledgerly

Widget · Email

Postcards

Widget · SMS

🇫🇷

Bonjour, je n'arrive pas à connecter mon domaine.

detected: French, auto-translated for you

Happy to help. Head to Settings, then Domains, and paste your CNAME there.

you typed English, sent to the visitor in French

🇫🇷

Parfait, merci !

Human-first AI

AI makes talking to your customers the easy part.

You vibe-coded these products because you care about the people using them. Banshee's AI clears the busywork, drafting your replies, translating in real time, keeping your shortcuts tidy, so a real human (you) still answers, and it actually feels good to do.

✓ Two-way live translation (visitor and agent)
✓ AI draft suggestions you can accept, edit, or ignore
✓ Canned-answer clustering keeps shortcuts tidy

Real conversations · anonymized

The moment they realize you're human.

Customers are so used to bot-walls that a real reply catches them off guard, the good kind. Actual messages from Banshee inboxes.

how does the scoring actually work?

oh wait, is this a person? thought it was automated 😅

I can look it up, don't mean to waste your time!

haha not at all, real human here 🙂

do you have an app?

oh, sorry for the blunt message, was expecting a chatbot!

haha no worries at all 👋 apps are on the way too

how are points calculated?

scrap that, thought this was AI…

nope, real human 🙂 happy to walk you through it

thanks for sorting my account before the event tomorrow, just in case this goes to a real person

it does 🙂 I'll be there too, I'll say hi

Anonymized real messages. Confirm consent before publishing.

Live visitor map

See who's on your sites, right now.

Watch visitors land in real time, see what page they're on and where they're from, and start the conversation before they even say hello.

● 12 live · 3 brands · 6 countries

Help center · theme studio

Docs that look like your product, not your support vendor.

Every product gets its own help center on its own domain, themed in the studio until no one could tell they share a platform.

Help center: clean and light 900 x 640px · placeholder, swap for real screenshot Minimal SaaS docs look: white, generous spacing, blue accent.

Help center: bold and colorful 900 x 640px · placeholder, swap for real screenshot Strong brand color header, playful type. Clearly a different company.

Help center: dark or editorial 900 x 640px · placeholder, swap for real screenshot A third direction, dark mode or serif editorial, to show the range.

A real support platform, not a widget.

Help center and theme studio

Searchable knowledge base on your own domain, fully themed, SEO sitemap included.

Omnichannel

Web widget, reply-by-email, WhatsApp and SMS. Every channel lands in one thread.

Analytics suite

Response time in real time and within your work hours, plus CSAT, channel mix and top countries. Fast, without living on your phone.

iOS and Android apps

Full inbox in your pocket. Get pinged, reply from anywhere.

CSAT surveys

Post-conversation satisfaction ratings, branded per product.

API and MCP server

On every plan. Public REST API and an MCP server that turns support into tools for your AI agents.

The honest comparison

Flat and predictable. Not a per-seat surprise.

We won't quietly move you from $119 to $854 a month. (A real founder's Intercom story.)

	Banshee	Intercom	Crisp
Multiple brands	From Solo, the cheap tier	Expert plan, about $132/seat	Multi-site from €45/mo
AI billing	Included, no per-resolution meter	$0.99 / AI resolution	Usage-based add-ons
Live translation	Two-way, base plans	Add-on or higher tiers	Limited
API and MCP	Every plan, even Free	Higher tiers	Add-on
Pricing shape	Flat, predictable	Per-seat plus usage	Per-workspace

Competitor figures are public list prices, mid-2026. Banshee pricing shown qualitatively. See Pricing.

Built for builders

Your support, as tools for your AI team.

Banshee ships an MCP server, so the team you actually work with, Claude, Codex, or an agent you built yourself, can read and answer conversations right inside your workflow.

✓ Public REST API and webhooks
✓ MCP server: conversations as agent tools
✓ Included on every plan, even Free
✓ One <script> tag to install the widget

# .mcp.json
{
  "banshee": {
    "command": "npx",
    "args": ["-y", "@banshee/mcp"],
    "env": { "BANSHEE_KEY": "sk_live_…" }
  }
}

# then, in Claude:
› "Summarize today's unanswered
   conversations across all 3 brands"

Pricing

Flat. Predictable. Free to start.

No per-seat tax. No per-resolution meter. Big team? We'll talk. We won't auto-bill you into next quarter.

Free

1 brand, 1 inbox
100 conversations / mo
Widget and help center
iOS and Android apps
API and MCP server

Start free

For multi-product founders

Solo

$19/mo

Multi-brand, all your products
3 agents, 3 inboxes
1,000 conversations / mo
AI live translation
API and MCP server

Start free, upgrade later

Team

$49/mo

Unlimited agents (within reason)
Unlimited inboxes and conversations
Remove Banshee branding
Priority support

Choose Team

Indicative, pricing finalizing. Very large teams: custom.

Stop screaming.
Start talking.

Only banshees should be screaming. Start talking to your users in minutes, across every product you've shipped.