Security and data

Your customers trust you.
We take that seriously.

How we handle security and your data. If you need specifics, a data processing agreement, or a list of subprocessors, get in touch and we will walk you through it.

How we handle it

Security, in plain terms.

Encryption in transit

Traffic between your customers, the widget and Banshee is encrypted over HTTPS.

Authenticated email

Reply-by-email is sent with DKIM, SPF and DMARC so your transcripts land and are not spoofed.

Your data is yours

Export your conversations and contacts at any time. No lock-in, no Hotel California.

Access controls

Per-workspace access so each brand and agent only sees what they should.

Questions

Security and privacy questions are welcome. Contact us for a data processing agreement, subprocessor list, or anything your review needs.

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