One founder or a whole team, one product or ten: you get a flat, predictable bill. No per-seat tax, no per-resolution meter, and multi-brand from the cheap tier.
Indicative, pricing finalizing. Very large teams: custom. Solo's 3 refers to agents and inboxes.
| Free | Solo | Team | |
|---|---|---|---|
| Brands | 1 | Multi-brand | Multi-brand |
| Agents | 1 | 3 | Unlimited* |
| Inboxes | 1 | 3 | Unlimited |
| Conversations / mo | 100 | 1,000 | Unlimited |
| Web widget and help center | |||
| Help center on your own domain | |||
| iOS and Android apps | |||
| AI live translation | |||
| API and MCP server | |||
| Remove Banshee branding |
* Unlimited agents within reason. Very large teams move to custom pricing.
Yes, free forever: one brand, one inbox, 100 conversations a month, the widget, help center, mobile apps, and the API and MCP server. No card required.
No. Banshee never meters your support. AI assists with translation and draft replies, but a real human answers, and you are never billed per resolution.
Yes. Multi-brand is included from Solo, so every product you ship lives in one inbox without an enterprise plan.
A conversation is a single thread with a customer, however many messages it contains. Limits are per month and reset each month.
We will let you know rather than silently bill you into next quarter. Upgrade when it makes sense; very large teams move to custom pricing.
These figures are indicative while we finalize plans. The shape will not change: flat, predictable, no per-seat tax, free to start.
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